Privacy Policy
Last Updated: January 2026
Introduction
Velmado ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velmado.com.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
When you subscribe to our newsletter or contact us, we may collect personally identifiable information, such as your name and email address.
Usage Data
We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
How We Use Your Information
We may use the information we collect about you for various purposes, including:
- To send you our newsletter and educational materials
- To respond to your inquiries and provide customer support
- To analyse website usage and improve our services
- To comply with legal obligations
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under South African law, including the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Lodge a complaint with the Information Regulator
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@velmado.com or at our registered address: 123 Financial District, Sandton, Johannesburg, 2196, South Africa.